The MH Guide Academy
Knowledge is Power
Each member of the Malawi Holidays team is a proud graduate of our unique in-house Guide Academy, a programme designed to upskill our staff while reinforcing our values, philosophies, and high standards of service.
To ensure every guest enjoys an authentic, insightful, and memorable Malawi experience, the Malawi Holiday Guide Academy also commits to actionable, measurable targets for guide training, team onboarding, and internal reviews.
Key Areas of Knowledge
Hospitality & Safety
Storytelling & Cultural Knowledge
Eco-Tourism Principles
Ongoing Mentorship & Refresher Courses
Values and Focus
Exploring Cultural Richness
Our Mission Statement
The Unique Focus of Malawi Holidays
"To craft transformative travel experiences that celebrate Malawi's natural beauty, cultural richness, and community spirit while empowering local guides and storytellers to become ambassadors of sustainable tourism"
Continuous Improvement: We collect and analyse traveller feedback to refine offerings and training content.
Community Engagement & Impact
Our Commitment to Making a Difference
Partner with local communities and cooperatives to co-create tourism experiences
Allocate staff to community development initiatives tied to tourism
Invite visitors to volunteer locally on community projects
Include cultural sensitivity and ethical storytelling in all staff training modules
Unique Experiences
Local Partnerships
Community Impact